Account Issues

How do I set up my account?
I purchased a Corsava for Counselors online account If you purchased Corsava for Counselors or other products that include Corsava for Counselors, you m...
Fri, 2 Apr, 2021 at 9:00 AM
How do I set up a test student account?
Would you like to test out the student experience yourself before using it with your students? Our platform allows one account/account type per email ad...
Thu, 24 Jun, 2021 at 10:08 AM
How do I link student and counselor accounts?
We made it easy for students who find Corsava first to connect at any time with a counselor so that the accounts are linked should the student decide to wor...
Wed, 19 Feb, 2020 at 4:48 PM
I purchased multiple Corsava accounts, how do I invite other counselors to Corsava?
If you purchased multiple Corsava accounts and want to invite other counselors to Corsava, first log in to your account, click on your name in the top right...
Fri, 12 Mar, 2021 at 10:47 AM
What does "no accounts remaining" mean?
This message most often occurs when a counselor has previously set up their Corsava for Counselors account, but uses the "Get Started" link from...
Tue, 5 May, 2020 at 11:39 AM
How do I change the email address for my Corsava account?
If you would like to change your account registration email address, please send us a request through the Contact Us form on our website. For security reaso...
Tue, 31 Mar, 2020 at 1:47 PM
How do I update my account profile?
You can view and edit your account information that appears on shared reports, change and update your affiliation, and see a history of your previous orders...
Wed, 19 Feb, 2020 at 4:59 PM